The Children’s Authority of Trinidad and Tobago and ChildLine have strengthened their partnership through the integration of ChildLine into the Primero Child Protection Information Management System (CPIMS+). This collaboration aims to streamline case management and deliver more effective, coordinated support to children requiring care and protection.
The integration connects ChildLine’s services with the web-based platform managed by the Children’s Authority, enabling seamless processing of cases from initial registration through assessment and referral stages.
Mr. Leevun Solomon, Programme Coordinator at ChildLine says, “This integration underscores our shared commitment to improving case management, strengthening coordination among key stakeholders, and ensuring timely, confidential, and effective support for children in need”.
He adds that, “The initiative addresses a longstanding critical challenge in child protection, by reducing the risk of retraumatisation of children who previously had to share their experiences multiple times across different agencies and systems”. Mr. Solomon adds that, “ChildLine commends the Authority for its leadership in advancing this important effort and looks forward to deepening our collaboration in
safeguarding every child’s right to protection, dignity, and care”.
Mr. Sheldon Cyrus, Director/Chief Executive Officer of the Children’s Authority, emphasises the importance of sector-wide partnership: “Collaboration among stakeholders in the child protection sector is imperative to ensure that children who come to our attention are adequately supported and that all necessary actions are taken to achieve the best possible outcomes”.
The Director/Chief Executive Officer notes that the Authority is actively engaging other stakeholders in the sector, to create a comprehensive support network. He states that, “We are committed to transforming our child services to better protect and rehabilitate children, protect them from abuse, and significantly strengthen families and communities”. He notes that, “Our goal is to ensure that no child falls through the cracks and that agencies can respond to each case in the most efficient and effective manner possible”.
The Primero CPIMS+ platform was established in Trinidad and Tobago through the UNICEF-EU Spotlight Initiative, representing a significant advancement in the country’s child protection infrastructure.
